Terms of service

Last Updated: 18 August 2026

Welcome to RubberWorksFlooring.com. These Terms and Conditions apply to your use of our website and all purchases made through our online store.

By accessing our website or purchasing rubber flooring, rubber mats, and related flooring products from us, you agree to these Terms and Conditions. Please read them carefully before placing an order.

1. About Us

This website is operated by:

Business Name: RubberWorksFlooring.com
Website: https://rubberworksflooring.com
Email: contact@rubberworksflooring.com

References to "we", "us", and "our" refer to RubberWorksFlooring.com.

2. Using Our Website

You may use our website for lawful personal or business purposes.

You must not:

Use the website for unlawful, fraudulent, or unauthorised activities
Attempt to access restricted website systems
Introduce viruses, malware, or harmful code
Copy or reproduce website content without permission
Interfere with website security or functionality

We reserve the right to restrict access where misuse of our website is identified.

3. Product Information

We aim to provide accurate information about our rubber flooring and matting products, including:

Product descriptions
Dimensions and thickness
Materials
Colours
Surface patterns
Application suitability
Installation information

Our products may include solutions suitable for applications such as:

Gyms and workout areas
Garages
Workshops
Commercial spaces
Industrial environments
Residential areas
Stable and animal areas

Product colours may vary slightly due to lighting conditions, photography, manufacturing variations, and individual screen settings.

Customers should review product specifications carefully before placing an order.

4. Product Suitability and Measurements

Customers are responsible for ensuring that selected products are suitable for their intended application before purchasing.

Before ordering, customers should check:

Required product dimensions
Thickness requirements
Installation area measurements
Surface conditions
Intended use
Environmental requirements

We recommend confirming measurements and product suitability before installation.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

An order confirmation may be sent after submission.

An order is accepted when we confirm acceptance or dispatch the products.

We reserve the right to cancel or refuse an order where:

Products are unavailable
Payment cannot be processed
There is an obvious pricing error
Delivery cannot be completed
Fraudulent activity is suspected

If payment has already been received for an order that cannot be fulfilled, a refund will be issued.

6. Prices

All prices displayed on our website are shown in US Dollars ($).

Prices may change from time to time.

The price applicable to your order will normally be the price displayed at checkout.

Applicable shipping charges and taxes, where required, will be shown before completing your purchase.

7. Payment

Payment must be completed using the payment methods available at checkout.

Orders will only be processed after payment has been successfully authorised.

Payment information is securely processed through third-party payment providers according to their own security and privacy policies.

8. Product Availability

All rubber flooring and matting products are subject to availability.

If an ordered product becomes unavailable, we may contact you regarding:

Alternative product options
Updated delivery estimates
Refund arrangements

Customers are not required to accept alternative products.

9. Delivery

Delivery is subject to our Shipping Policy.

Delivery times may vary depending on:

Product availability
Product size and weight
Delivery location
Carrier availability
Weather conditions
Holidays

Where tracking is available, tracking information will be provided after dispatch.

10. Delivery Address

Customers are responsible for providing accurate delivery information when placing an order.

Please ensure the following information is correct:

Name
Street address
Apartment, suite, or unit number
City
State
ZIP code
Contact number

We cannot guarantee changes to delivery details once an order has been shipped.

11. Cancelling an Order

Order cancellation requests must be submitted as soon as possible after purchase.

Orders that have already been processed, prepared for shipment, or dispatched may not be eligible for cancellation.

To request cancellation, please provide:

Your name
Order number
Product details
Cancellation request

Custom-cut, modified, or specially prepared products may not qualify for cancellation.

12. Returns

Customers wishing to return products must contact us before sending items back.

Returned products must generally be:

Unused
Uninstalled
Uncut
Undamaged
Free from adhesive, marks, or alterations
Returned with original packaging where applicable

Customers may be responsible for return shipping costs for change-of-mind returns unless otherwise required by applicable law.

13. Cut, Modified, or Installed Products

Customers must confirm product measurements and specifications before:

Cutting
Trimming
Applying adhesive
Installing
Modifying products

Products that have been altered or installed may not qualify for return unless they are defective or incorrectly supplied.

14. Faulty or Incorrect Products

If you receive damaged, defective, or incorrect products, please contact us promptly.

We may request:

Order number
Product photographs
Packaging photographs
Description of the issue

We will review the matter and provide an appropriate solution.

15. Installation

Unless installation services are specifically included, products are supplied for customer installation.

Installation requirements depend on:

Product type
Surface condition
Intended application
Installation method
Required tools and materials

Customers should follow suitable installation guidance and use appropriate equipment.

16. Product Maintenance

Rubber flooring and matting should be maintained according to product type and installation environment.

Regular cleaning and inspection are recommended to help maintain product performance.

Damaged or worn flooring should be inspected and repaired or replaced where necessary.

17. Website Content

We make reasonable efforts to ensure website information is accurate.

However, occasional errors may occur, including:

Product description errors
Image differences
Pricing errors
Availability updates

We reserve the right to correct information and update website content when necessary.

18. Intellectual Property

All website content, including text, images, graphics, logos, and designs, belongs to RubberWorksFlooring.com or authorised third parties.

Content may not be copied, reproduced, or commercially used without permission.

19. Third-Party Services

Our website may use third-party services, including:

Payment providers
Shipping carriers
Analytics services
Marketing platforms

We are not responsible for third-party websites, services, or their privacy practices.

20. Limitation of Liability

Nothing in these Terms and Conditions limits rights that cannot be excluded under applicable consumer protection laws.

We are not responsible for losses caused by circumstances outside our reasonable control or losses that are not reasonably foreseeable.

21. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances outside our control, including:

Carrier delays
Severe weather
Transportation issues
Supply chain disruptions
Technical failures
Natural events

22. Privacy

Your personal information is handled according to our Privacy Policy.

23. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be published on this page with an updated date.

24. Severability

If any part of these Terms becomes invalid or unenforceable, the remaining sections will continue to apply.

25. Governing Law

These Terms and Conditions are governed by the applicable laws of the United States.

26. Contact Us

For questions regarding orders, products, or these Terms and Conditions, please contact us: